FAQ

Cottrixs Men’s Clothing – FAQ

1. What makes Cottrixs shirts unique?

Step-by-Step Details:

  • Fabric: Premium silk cotton, soft, breathable, and luxurious.

  • Fit: Designed for a perfect fit – not too tight, not too loose.

  • Versatility: Suitable for casual, office, or formal occasions.

  • Durability: Long-lasting with high-quality stitching and finish.

  • Style: Modern designs that are trend-conscious yet timeless.

2. How do I choose the right size?

Step-by-Step Details:

  • Step 1: Open the Size Guide on the product page.

  • Step 2: Measure your chest, waist, and shoulder width.

  • Step 3: Compare your measurements with the size chart.

  • Step 4: If in between two sizes, choose one size larger for a relaxed fit.

  • Step 5: Still unsure? Contact our support team for guidance.

3. What is your return and exchange policy?

Step-by-Step Details:

  • Step 1: Returns/exchanges can be made within 7 days of delivery.

  • Step 2: Ensure the item is unused and in original packaging.

  • Step 3: Fill out the return/exchange request form on our website.

  • Step 4: Ship the product back to the provided address.

  • Step 5: Once received, we will process the refund or send the replacement.

  • Step 6: For full details, check our Refund Policy .

4. How can I track my order?

Step-by-Step Details:

  • Step 1: After shipping, you’ll get a tracking link via email/SMS.

  • Step 2: Click the link to see real-time status of your order.

  • Step 3: Alternatively, log in to your Cottrixs account dashboard to track orders.

5. Do you offer Cash on Delivery (COD)?

Step-by-Step Details:

  • ✅ COD available across India for most products.

  • Step 1: At checkout, select Cash on Delivery as payment.

  • Step 2: Ensure the delivery address is correct.

  • Note: Some premium collections may require prepaid payment.

6. How long does delivery take?

Step-by-Step Details:

  • Standard delivery: 3–7 business days.

  • Metro cities: 2–4 business days.

  • Step 1: Confirm your shipping address at checkout.

  • Step 2: Receive tracking link after dispatch.

  • Step 3: Monitor delivery progress via the link.

7. How should I wash my Cottrixs shirts?

Step-by-Step Care Instructions:

  1. Machine wash in cold water.

  2. Do not bleach or use harsh detergents.

  3. Iron on low heat to maintain fabric quality.

  4. Avoid direct sunlight to prevent color fading.

  5. Optional: Dry in shade for longer fabric life.

8. Are Cottrixs products made in India?

Step-by-Step Details:

  • ✅ All clothing is Made in India.

  • Crafted with precision, quality stitching, and premium fabrics.

  • Supports local artisans and textile industry.

9. Do you offer bulk or custom orders?

Step-by-Step Details:

  • Step 1: Contact support@cottrixs.com.

  • Step 2: Specify the quantity, design, and requirements.

  • Step 3: Our team will provide a custom quote.

  • Step 4: Approve the order, and we will deliver bulk/custom items to you.

10. How can I contact customer support?

Step-by-Step Details:

  • Email: support@cottrixs.com

  • Phone/WhatsApp: +91-9420804838

  • Working Hours: Mon–Sat, 10 AM – 7 PM

  • Tip: Include order ID in emails for faster assistance.

11. Do you have an official store or only online?

Step-by-Step Details:

  • Cottrixs operates online only at www.cottrixs.com 

  • Ensures premium quality, authentic products, and affordable pricing.

  • Customers can browse, order, and pay securely from home.

12. How can I get updates on new collections?

Step-by-Step Details:

  1. Follow us on Instagram  and Facebook :

  2. 📸 Instagram
    📘 Facebook

  3. Subscribe to our newsletter for exclusive offers and new arrivals.

  4. Enable notifications to never miss a drop or discount.

  5. Follow us on